Owner John contacted me several times before my wedding to go over details through a phone call & text messages. Limo was nice & clean. Driver was friendly. That's where the good ends. Driver was supposed to pick Bride & girls at 12. He was early, which was awesome. I (Bride) was running 15/20 minutes behind schedule - not bad in my opinion. He then drove us to venue, dropped us off, & was supposed to go to the hotel 10 minutes down the street to pick up the Groom & guys, & drop them right off - a 20/25max minute round trip. Services over after that. However, after waiting for 40 mins after the girls got dropped off & still no guys (& the groom texting my bridesmaid saying he was still not there), I called the driver. He said he was just waiting close by because he had a 1:45 pick-up time, which was still about 30 minutes away at that point. He said he would immediately go get them (he was apparently 2 minutes away) & bring them to the venue. I text the owner John to let him know hi... Read mores driver had the incorrect pick-up time. The conversation went like this: Bride: Your driver said he had a 1:45 pick up. I had to call him because the guys should have been here by now. John: He is out in front. Bride: I know. I had to call him. He was just waiting. John: The bride came out late he had to drop her at the hall & he headed right back to u. Bride: I am the bride. And he didn't head right back. The day before, John had even text me with the driver's name & number, & the schedule of him getting me at 12, dropping off at venue, & then head to hotel for Groom & right back to venue. I don't understand how this could have happened. Because of this mess up, we were over an hour behind schedule with photos, & my Groom & I had to take time out of our cocktail hour. We had planned the timing of the day to avoid this. It really set the tone for the beginning of the day, & added a ton of undue stress. I still get stressed out thinking about it.