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Planner in Detroit, Michigan,

Touch of Elegance Events & Designs

400 Renaissance Center suite 2600
Detroit, Michigan, MI
Services: Planner | Login to save vendor
(313) 960-4000
Overall Rating
4.6 out of 5
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  • 34 Reviews


    Jacqueline B.

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    5 out of 5
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  • Carrie and Brianna did an excellent job with planning a wedding for me when I hired Touch of Elegance only 2 months before the event. They were responsive to queries, thought of many things I had not thought about. I liked that Carrie listened to what we wanted during our first call instead of asking me a checklist of questions for 20 minutes as other prospective planners did. During the wedding, Carrie was invaluable in setup, planning, communication with vendors, and overall letting us have a great experience.

    Varsha

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    5 out of 5
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  • We had a wonderful experience working with Carrie and her team! She was exceptionally responsive and it was lovely working with both her and her family on the day of. We had to plan our wedding remotely, and Carrie was absolutely phenomenal at assisting us with our preparations. She kept our insane Indian wedding planning stay on track and provided fantastic recommendations when one of our other vendors fell through! She was phenomenally calm, thorough, and such a treat to work with. My husband and I were pretty high strung during the entire planning process and it was such a breath of fresh air working with TOE.

    Dasol

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    5 out of 5
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  • D.C. is lucky to have Carrie in the area. She is so reliable and helpful that I don't know how else I could've done it without her. She went above and beyond and exceeded all my expectations. She's calm and makes you feel like everything is going to be okay- and isn't that the best quality in a coordinator?

    Sarah

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    5 out of 5
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  • WOW. It's hard to imagine our wedding day without Carrie and her team. Their organization and experience helped our day go off with out a hitch. Carrie is so calm, kind and helpful. She dealt with issues large and small that we experienced. She used many of the vendors that they recommended and they were all wonderful. If I could go back in time and change one thing, I would have had her plan the entire wedding! We used the day of coordination service and it was hands down the best money we spent. The planning software she gave us to use was crucial to our planning. We used it to make seating arrangement and manage RSVPs. Carrie and her team made our wedding a huge success!

    Carly

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    5 out of 5
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  • Other than picking the right spouse, the best decision you can make for your wedding day is hiring Carrie and team. I can't stop talking about how helpful and organized Carrie was and how wonderful it was to know my wedding day was handled. I didn't think twice about setup, or anything on the day of and I can't thank her enough for everything she did. We have recommended her to multiple people already, but seriously-- if you are at all debating--- JUST HIRE HER. She will make your life so much easier and take the stress of your special day away. Carrie and her team are truly rockstars and I'm so happy we found them for our wedding!

    Anne

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    5 out of 5
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  • A touch of elegance and Carrie were fantastic. They were well worth the money just for the day of coordination and work but she also met with me several times, worked with my other vendors and helped keep me on track. Our wedding day was perfect in every sense of the word and most of that was because of her team. I would HIGHLY recommend her to anyone planning a wedding, especially in Detroit. She is knowledgeable, resourceful, well connected and cares about quality and details. Thank you Carrie and Co!

    Sonya

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    5 out of 5
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  • I am so pleased with not only the level of service, but how warm and friendly Carrie is. It felt like working with family (minus the drama!) Thank you so much for helping me pull together my vision and making the day run smoothly. I was amazed at how everything came together and was broken down in a timely manner. The feedback has been positive. My guests had a wonderful time and gushed at how elegant everything was. I wouldn't hesitate for a second to recommend Touch of Elegance. Thank you so much for taking the stress of the day off of me so that I could just enjoy the magic of the wedding. My only regret is not hiring you sooner!

    Antoinette

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    5 out of 5
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  • Carrie was out of this world! We had a long engagement and I would say I was pretty self sufficient as a fellow amateur in event planning, but she was even able to ruffle my feathers and remind me of things I forgot! I didn't feel an ounce of stress in regards to making sure my event was executed perfectly the day of. It was a pleasure getting to work with her parents too! I would recommend Touch of Elegance to everyone and anyone for any type of event! Thank you so much for everything!

    N.

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    5 out of 5
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  • Carrie and her team were outstanding. Not only did Carrie take care of everything; she was always calm, had the right answers with explanations and was very prompt. Her and her team went above and beyond with the work they performed and they were extremely supportive. They were all very positive and I never heard the words 'no, couldn't or cannot'. Great JOB!!!

    Lillianna

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    5 out of 5
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  • Jasmine and Carrie are true masters of their craft. While I wanted to do all of the planning- they allowed the freedom of choosing a "day of" package that truly let me relax and enjoy getting married. I could not have survived the day without them! We had one crisis- and they easily averted it, making sure we stayed calm and so so so happy. I can't thank them enough for giving me the opportunity to experience our marriage without worry!

    Dana

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    5 out of 5
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  • Hiring Touch of Elegance for our day-of-wedding coordination was one of the best decisions we made during the planning process. Carrie offered so many creative ideas that I did not think of, and helped me save a lot of money. Our day of coordinator ended up being Jasmine, and she was amazing! She coordinated the day-of setup flawlessly with a multitude of vendors, and her organizational skills blew us away. At no point during our wedding day did we have to worry about any details - we knew Jasmine had it covered. We even ran out of glasses during the reception and Jasmine handled it without us knowing. I heard from multiple guests about how impressed they were with her. I cannot thank Jasmine and Carrie enough for their help making our big day stress free! Worth every penny!

    Maaria A.

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    1 out of 5
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  • I debated writing this review but after reading similar reviews and unsuccessfully trying to resolve issues with Carrie of Touch of Elegance, I feel like people thinking about working with TOE need to be cautioned. We met a number of planners and ended up choosing TOE because of Carrie’s convincing experience and that she happened to be a former classmate of my husband so we assumed we were in good hands. She connected us to a number of wonderful vendors who were absolutely amazing, however, approximately 6 weeks prior to our wedding Carrie went radio silent. Despite multiple emails, texts and voicemails we heard nothing and had to move forward with changing all of our schedules around to plan and coordinate things on our own. Approximately 3 weeks prior to our wedding, we received an email from Carrie stating that she was sorry she had been MIA but didn’t have access to email or a phone but was ready to work. At this point though all of our vendors had already stepped up and... Read more

    Nashaira

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    1 out of 5
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  • We hired Carrie for day-of coordination. She was helpful and responsive when we first started working with her. She even recommended a florist, who we worked quite well with. About 6 weeks before our wedding (the worst possible time), the service we received from Touch of Elegance and Design significantly worsened. After a helpful conversation where we talked through the step-by-step details of what we wanted to happen, we could not reach Carrie for 2 weeks, even though we called and emailed several times. She had not uploaded our timeline or the notes either, so we eventually ended up re-doing the timeline ourselves. Only after the third week when we left a voicemail threatening to take legal action were the notes finally uploaded. Later, Carrie called us to apologize and say that she was out of the country. By this time, we felt we had done most of the work we paid Carrie to do, but we stuck with her and prayed that the remaining service would be reliable. Carrie showed up... Read more

    responded with the following comments.

    Hello, Thank you for your honest feedback we are very sorry you did not have the experience you expected. Our team will surely look into your grievances and try to rectify any problems in the future. This was the first wedding that Carrie has ever missed due to her health and she is truly sorry he could not make it. We would like to note that this is a family business so alot of Carrie's family member work within the company and are certified professional as well. Again we apologize for any problems you may have had. Thank you Touch of Elegance

    Tiffany C.

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    1.8 out of 5
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  • I was so disappointed with my services for my wedding, Im surprised the day went as well as it did. My wedding was in June 2019 and we booked Carrie early 2018. After seeing her on a wedding special on tv and chatting with her on the phone I felt what I thought was a connection. I won't lie she talked a good game and the reviews I read were positive but unfortunately I didn't get that experience. I should've known early on when it was too difficult to get in touch with her that there would be an issue. I was super excited about "doing the work" as one of her assistants stressed but doing the work shouldn't have been me asking how long it would take for my personal page of the planning pod site to be ready did it? Doing the work shouldn't have been vendors calling me the week of my wedding asking for the itinerary for the wedding should it? Doing the work shouldn't have been me going to meet vendors, negotiating deals, and creating timelines for my wedding by myself should it? Several p... Read more

    Leah

    reviews
    4 out of 5
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  • Carrie was so nice to work with through the whole process of our day of coordination we hired her team for. Originally we were told we would have two members for our wedding but ended up with one. We did have a smaller wedding but I do think we could have used two helpers since set-up/tear-down was kind of a lot of work. We were told we would have someone to set-up and that they would take care of it. In the end my family ended up doing the set-up since they were not prepared so the volume of stuff I had and that is disappointing. I didn’t really want my family to do any work that day, hence why we hired a day of coordinator. As far as keeping us on schedule and keeping things organized, good work! Things went smoothly as it could.
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