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Dress & Attire in Santa Rosa, CA,
(707) 545-5008
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3.6 out of 5
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  • 15 Reviews


    Carly

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    5 out of 5
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  • Stayed the night in town on my way back down to LA, decided to stop in and see if I could just look around for ideas. These ladies were more than willing to allow me to look around and tag dresses I liked despite not having appointments available for the rest of the day. I found a few I liked but was not expecting to be able to try them on. These ladies went above and beyond, having finished their last appointment early, and were able to offer the opportunity to try the dresses I chose on as well as offer suggestions based on my responses. This bridal experience was one out of a dream: comfy seating and luxurious looking curtains to provide a grand reveal moment were the two aspects which stood out to my party. I left the store extremely satisfied with my experience. After discussing the experience, having "this is my dress" moment, and amazing deal they were offering (dress was almost 50% off!!), my group and I decided to come back the following day before we left town to purchase the... Read more

    Jessica Ostrowski

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    5 out of 5
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  • Today, I said YES to the dress! I found this place because I saw a dress I loved on Pinterest— a beautiful Kenneth Winston gown. I contacted the designer and asked where I could buy this dress. The designer told me A Touch of Class carries their line and they would be able to get a loaner dress shipped to the store for me. I called A Touch of Class and left a message, and Judy called be back shortly after. She said she could order the loaner dress for $75, a portion of which I would have gotten back if I had ended up buying that dress. Judy told me she carried a lot of dresses and had quite a few that were similar to the one that I liked on Pinterest. She encouraged to need to come in and try some dresses on and said that she’s had girls in the past do that and end up not even needing to order the loaner. I had only been to one other retailer to try dresses on and did not have a very good experience, so I was hoping this would be different. I did a lot of online shopping, but knew ... Read more

    Sue

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    5 out of 5
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  • Anjelica, Fran, and Judy were lovely! My mom and I had a positive experience shopping for my wedding dress here. We had fun walking around the shop and choosing dresses for me to try on. Then, Anjelica expertly assisted me into each one. Anjelica's warmth and kindness made my experience great. I felt like she really listened to me. A Touch of Class Bridal is definitely worth a visit!

    Alexa

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    5 out of 5
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  • Becky was AMAZING!!! I went in having no idea what style I wanted and was willing to try anything on! She was very patient with me and really helped me narrow down the perfect fit for my body type! We ended up finding the dress of my dreams!!! I can not recommend them enough!!!!

    User2167008

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    5 out of 5
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  • I have searched far an wide for a year and a half for a dress shop with original, designer dresses without the 50,000 price tag. I couldn't believe I had encountered an enormous challenge! My goal was simple...Find a dress that was flattering on me. I wanted to look good wearing the dress, without being one of those overwhelming (blow here, and lace that, with a flower there) kind of dresses. I was not in a rush to find a dress so I first casually searched out locally in Sonoma County and Napa. City after city I found the same thing; either the plain boring dresses I have seen a thousand times that do absolutely nothing for the bride, or outrageously priced mediocre dresses with so many embellishments that made me disappear in comparison. Months passed as my journey broadened. I drove 2 hours to Sacramento and found nothing. I even drove to San Francisco and went to J Crew to look at their dresses and made visits to high end designer bridal boutiques in Frisco as well. No luck. ... Read more

    Tilly

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    5 out of 5
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  • We all love our wedding dress because it's ours and we wear it on the most important day of our lives. So why not love where you buy it from? The ladies at a Touch of Class Bridal are exceptionaly fabulous. They are so freindly and pleasent to do business with. They have a gorgeous selection of dresses at unbeatable priceses. If your searching for your dress check out A Touch of Class Bridal they really are A Touch of Class.

    Amy

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    4.4 out of 5
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  • We bought my customized dress and my husbands suit from Judy’s shop. We loved our wedding attire and we would recommend Touch Of Class Bridal to our friends.

    Daria

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    1.4 out of 5
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  • The shop isn't fancy but I thought the friendliness of a small shop more than made up for it when I came in to buy the dress. Unfortunately, after this there was quite a lot of disorganization in the ordering and delivery of the dress. The dress is late, without a delivery timeframe, with two weeks to the wedding date. Things happen, and a kind and straightforward communication style can give you confidence that at least whatever can be done is being done. Unfortunately, they have just been condescending and brushed off my questions about where we stand. The reason I wrote this review is to warn anyone in a similar time crunch that this isn't the right shop. I did have a rush order, so I'm definitely more worried about timing than most ladies. Overall, if you don't need your shop to be very organized in a short time frame and don't need to communicate with them beyond ordering and picking up your dress, this place would be just fine. PS know your measurements before going in ... Read more

    User6177402

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    2.4 out of 5
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  • The dress selection and value was perfect for me; the ladies working on the floor were always helpful. However, the owner Judy was inserting herself to a point of distraction from transactions, as well as never listened to the customer. My mother-in-law instantly had no interest in working with A Touch of Class for her dress or the bridesmaid dresses due to her interaction with the owner. The dress arrived sooner than expected (big plus!), but the owner was not helpful in scheduling my second-fitting. I kept being told I "had plenty of time" one month prior to my wedding for a fitting and alterations. Dress Selection: awesome But purchase the dress & use someone you trust for alterations. Do NOT use the shop to schedule fittings and alterations. Aside from being pushed aside as a "worried" bride around the time of my alterations, the shop was willing to wait two weeks prior to my wedding for final alterations; the main issue in the dress was never addressed. Ultimately it was... Read more

    User4965799

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    4.7 out of 5
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  • I was looking for a simple straightforward bridal boutique that had a range of dresses under $1000. I looked around San Francisco and couldn't even find a place with decent reviews and what I consider reasonably priced dresses, but I wasn't interested in a store like David's bridal because that's not my thing. My mom and I took a day trip to San Rafael and after two miserable appointments where we just kept looking in the mirror and saying "yeah that's a wedding dress but it's not me"...and assistants who were perky but couldn't meet my needs and kept bringing me dresses that didn't fit my body type (after 32 years I know what works and what doesn't), we were at a loss that i would ever find a dress. (I should note I had tried on several already through online vendors like bhldn and jcrew). Then a touch of class was great! Their wedding dresses are hung with SPACE BETWEEN THEM so you don't have to dig through to see the dresses. They give you a stack of tags and you wander around an... Read more

    User2462521

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    0.6 out of 5
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  • I loved all the dresses we bought. They were great quality & pretty good value. Dina was our salesperson & was wonderful! She was friendly, knowledgeable & helped me when I was indecisive. The only issues I experienced were when the owner, Judy, was involved. My family & I were offended by the way she spoke to Dina. Dina was apparently new to the store & Judy was very condescending, saying things like, “Please excuse the wait, she’s new & she needs to learn!” It was not only incredibly rude but unprofessional. I have worked in the wedding industry for years & know what customer service should be so her behavior struck a nerve. Judy constantly involved herself during our appointments & either confused matters or simply made us all feel overwhelmed & stressed with the way she talked over us. The biggest issue came with the bridesmaid dresses. One of my sisters lived out of state & wouldn’t be able to try on her dress again until the week of the wedding. She asked how t... Read more

    User4429474

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    0 out of 5
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  • When I first got engaged, my mom and I stopped by A Touch of Class Bridal. The staff were friendly and we were allowed to look through the gowns. One particular attendant helped us look and even helped me try one of the gowns on. My mom and I instantly fell in love. As it was fitted on me, it resembled an A-line/sheath dress with a natural waist. And the gown was made of a solid panel of lace. It was slightly outside of my budget, but I decided to buy it. When the attendant first tried to fit me, she kept having problems and had to retake my measurements multiple times. Then, it was suggested to me that I should purchase a “Hollow-to-Hem” measurement. I was told this is a measurement of the hollow of the throat to the hem of the gown and would allow the manufacturers to build the gown to my height. This was an additional $150 charge. When the attendant went to measure my hollow to hem, she couldn’t seem to get the math to add up. The owner of the store even had to help her. They ... Read more

    responded with the following comments.

    I am very sorry that this happen...we did have a consultant that was hired from another shop thinking her customer service skills were up to par. After a couple of months we found things that happened were not at the level of customer service we expected and she is no longer here. If the dress did not come in with a hollow to hem then it should of been brought to my attention and taken care of by our seamstress. It is hard to take care of things after the fact...in the future I hope brides and their parties will let the owner know if something is not quite right at the time it happens so it can be addressed and taken care of. Be happy and take care.

    User2521422

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    1.8 out of 5
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  • Horrible for weddings! The 4 of the bridesmaids dresses ripped! Expensive and awful . We got absolutely no warning about the $50 late fee if we didn't pick up the dresses within a couple of days so read the contract carefully !!! We regret getting the tuxedos there as well. Rich's attitude changed as soon as we put the deposit, he's so rude. This store definitely added stress to the wedding planning , I'll never go back.

    responded with the following comments.

    Thank you for your comment but I will tell you that when we give the girls their receipts after they make their deposits we tell each of them the balance is due within 10 days after the dress arrives. It is also written in the paperwork that they sign. We never tell them they have to pick up the dresses right away. We let our clients put deposits instead of paying in full to help them spread out the wedding costs. If the balance goes over 30 days we do have the right to charge a late fee and it happens very rarely because we often work with the girls when they let us know something came up and need a little more time. We are not unreasonable. I hope you are happily married and good luck in the future.

    User3203650

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    3.9 out of 5
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  • From the second we walked in we were welcomed with the staff. The girl that was working there at the time was so friendly, helpful and sold me my dress that day. It was literally that easy and I was so lucky to find my dress in the very first shop I went too. They were very helpful with the alterations and helping me stay on track. The only problem we had was when one of my bridesmaids had to switch dresses due to being pregnant. They had suggested that she but a new one instead of having it altered and unfortunately didn't tell her that she would have to keep both dresses and not be able to return the dress she had. She was really upset and ended up spending way more money then she should have. However, all the rest of the girls were happy with their services

    Mary Grace

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    4.5 out of 5
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  • Judy helped me a lot picking my dress and she is a cool person to work with! Picking out the dress is one of the most exciting experience a bride can ever have and their staff are super nice. Their dress selection is caters to all budget and I did not mind the drive at all. I got an extra 15% off for their Eddie K trunk show. They don't pressure sell too, which I like, but I would buy through them anyways! The gown came with a nice garment bag which kept my gown clean.

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