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Transportation in Burlington,
(888) 753-6653
Overall Rating
3.6 out of 5
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  • 32 Reviews


    Ciera

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    1 out of 5
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  • This company is by far the WORST company I have ever received service from. The limousine driver was very nice, but the owner of the company was very rude. The only good thing about the service was the car arrived on time and the driver was very professional. After getting into the limo we discovered that the sound system did not work. After attempting to turn on the radio for 30 minutes, we decided to call the owner to ensure we would not get charged for the time that we'd been trying to work the radio. We explained the situation to him and he became rude very quickly. He yelled and used inappropriate language when all we wanted was to let him know that his radio was not working. He seemed to be upset that we were asking him not to charge us for the radio being dysfunctional. The TV's did not work. The air conditioner did not work properly. We rode from Fayetteville, NC to Greensboro, NC sweating. He then proceeded to charge an additional 200 dollars because "there was a grocery bag w... Read more

    User6855876

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    0.6 out of 5
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  • The vendor need to learn to be more professional with their customers. They will change what you requested without notifying you of the change. Also, they do not consider a customer's complaints. Customer satisfaction is not a priority with this company. Be very careful when you order from this limo service.

    Nicole

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    4.8 out of 5
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  • The limo driver was early, very attentive and the party bus was a lot of fun! I didn't think limo service was worth the money at first, but it definitely turned out to be one of the highlights of the day!

    User4455579

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    4.8 out of 5
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  • The driver was super nice! It was all I expected and more!

    Jenifer

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    5 out of 5
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  • AFA provided the transportation for the bridal party at my daughter's wedding and did a great job. Chad arrived early at the first pick-up location and did a great job throughout the day!

    Kelly

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    5 out of 5
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  • Very professional, on time. We had a great time!

    User4523727

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    5 out of 5
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  • A Formal Affair was a great limo service for my daughter's wedding. Their fleet was versatile and the pricing was competitive. We changed our drop off and pick up time twice and it was no problem. They were also very responsive with communications by calling AND sending an email confirming that they were coming on time a few days before the event. We would DEFINITELY use them again.

    Tierra

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    5 out of 5
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  • Kathy was very nice and professional, the vehicle was gorgeous and the driver was great! He even suggested some shots for our photographer to take with and inside the vehicle. All around great service from this company!

    Codi

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    5 out of 5
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  • We had such a great time in the limo from the ceremony to the reception with our wedding party! Our driver was very flexible, accommodating, and personable. They were on time and provided excellent service.

    responded with the following comments.

    Thank you so much for taking a moment to leave us a review! We enjoyed being a part of your wedding day!

    Kate

    reviews
    5 out of 5
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  • What a treat it was to have someone make sure my new husband and I had a safe ride home. So many great choices to choose from that fit our budget. The driver was personable and friendly!!

    Zachary

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    4.6 out of 5
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  • Great ride. Missed our turn but no biggie. Very responsive company.

    Morgan

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    0.9 out of 5
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  • The service was terrible. First of all, the driver did not know how to get to our venue in downtown Greensboro when he picked up me and my bridesmaids. We had to give him directions. We told him to turn onto a specific street, which he did. The very next light, he got BACK ONTO THE WRONG STREET and we had to tell him to turn again. Then, he was half an hour late picking up my husband and I at the end of our reception because he couldn't find the venue (same driver). When he finally did arrive, he asked us for directions to our hotel. We stayed at the Proximity, which is a pretty well known hotel in the area, and I feel that if you are a high-level limo service in the area, your drivers should know how to get there. But no, instead of being able to enjoy our getaway drive in a Bentley with my new husband, I was giving the driver directions to the hotel. Fail. I would not recommend this service.

    Yara

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    1.4 out of 5
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  • I decided to rent a limo form AFA limo after I talked to their agent, Kathy, who was very nice and professional. She promised they'll provide the best service, so I went on and did the reservation. I looked at the vehicles on their website, and I chose Formal#7 which is a white Hummer H2. I was shocked when I walked out and saw the limo they sent wasn't the one I chose. It was gray NOT white, and to make it worst the air condition wasn't working. The weather was about 90 degrees that day and you could imagine how hot it'd get when you're wearing a wedding dress and a veil at 2pm. It's only 10 mins drive from my house to the church, but my makeup already melted and my face was a mess by the time I got to church. I told the driver to let them send a different vehicle with a working air condition, and they had an hour and half. I got out of the church, and the same limo was outside. I didn't have a choice, and it was too late to find a vehicle for the 18 members of my bridal party. Th... Read more

    User4066094

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    0.5 out of 5
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  • I had recently posted a review for "A Formal Affair", but it looks like they deleted all of the bad reviews. I would NOT recommend this company to anyone. I paid for an old vintage car that they had listed at the time. My wedding was suppose to be very vintage and southern and I wanted my exit to be perfect. The driver showed up with mud on his tires and in a 2013 rolls royce...did not go with my theme AT ALL. He didn't care to call us and let us know the change or anything. I could have had the opportunity to go with someone else who had a vintage car. Needless to say, we tried to get a least half our money back, but the owner was so ugly when we called and used fowl language at us. He offered to refund $50. Even though it didn't even touch the price of what we paid for the car, we took his word for it. The jerk never refunded us. DO NOT GO WITH A FORMAL AFFAIR. They ruined my wedding exit. Thanks.

    User3381250

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    4.5 out of 5
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  • We got two cars from them: Rolls Royce and Limo #10. Cars were beautiful and service was great. Drivers did a great job with all the driving we needed. We were very happy!

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