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Transportation in Princeton,
(800) 367-0070
Overall Rating
4.5 out of 5
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  • 30 Reviews


    Dan Madonna

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    2.2 out of 5
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  • Terrible, they were late getting my guests to the venue & than had the nerve to charge my card additional fees for the cars they had to use to get guests to Venue: "40 minutes LATE

    responded with the following comments.

    Hello Dan, We see that you have left your review on multiple sites and wanted to address your concerns here as well. I believe your comments are the same as Nicholas’ so we encourage you to read our response there. We did receive approval for additional charges as validated via our phone recordings. We appreciate your feedback and will continue to look to ways to improve our services.

    Nicholas Mirabella

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    1 out of 5
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  • I’d like to make a few points. First this is first 1 star review I’ve ever written for any company. Second Jeff was truly an amazing driver. Third, I was never going to write a review until I spoke to Michelle. This is a lot to read so if you want to skip the story, here’s the point of this review. Beware of this company. I suggest you to not to use them. I will never use them again. A-1 had poor communication with our venue and the driver, they never realized the bridge to our reception ( a venue they have been to before) wasn’t able to hold the weight of the bus they were using. This caused the driver to take a different route, causing our guests to be 40 min late to our wedding. We had our wedding coordinator contact them to make the dispatcher aware of the situation and send a few smaller vehicles so we could get our guests across the bridge that the bus was too big for and get to our wedding. Like I said before, we weren’t going to call them or lea... Read more

    responded with the following comments.

    Hello Nicholas, We noticed that you have shared this review on multiple sites so we wanted to address your concerns here as well. We are very disappointed to hear that there was miscommunication regarding the timeline and charges for the additional vehicles. We were able to access our phone records and confirmed that we did let you know there would be a charge for the additional vehicles sent and those charges were approved. We believe that, given the situation, we did the very best we could to assist you. Please feel free to reach out to us at 800-867-0070 so that we may clarify any further misunderstanding and alleviate some of your frustrations. Thank you for sharing your concerns with us.

    Shari

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    5 out of 5
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  • This is more than just transportation! They provided timely service despite last minute change of plans, difficult guests, and crazy weather. They were a life saver. Thankyou, thankyou , thankyou!

    Daniel

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    5 out of 5
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  • Made contact with Josh over at A-1 Limo in Princeton. His service was second to none and everything that was scheduled was on point. From the sale to the day of service, everything was the way it should have been. The bus driver was on time to pick up for pictures for both sides of the wedding party, the return to the wedding venue to the pick up time at the end of the reception. And he had a great personality. To top things off, the driver himself went out of his way to retrieve my medication from the hotel room and bring it to the venue site. We couldn't have asked for any better service! We highly recommend A1 Limo for transportation services.

    Barbara

    reviews
    5 out of 5
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  • A1 provided very dependable and professional coach transport for our guests to and from the hotels and venues for our Sept 2014 wedding. Josh was very flexible in accommodating our evolving needs, and our guests reported back that the ride was fun.

    User2578125

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    5 out of 5
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  • We used A-1 Limousine to provide us with a shuttle for our family and friends for our July 12th 2014 wedding. We heard nothing but great things about them after our wedding! They were very friendly and punctual and their prices are very fair. We definitely recommend A-1 Limousine!

    Jess

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    5 out of 5
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  • A-1 was SO easy to work with, responsive, accomodating, and our driver, Eric, was absolutely the best! We had an excellent experience working with them, and highly recommend them to all!

    User3278520

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    5 out of 5
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  • Hired transportation for an important event can be worrisome if you do not hire the right people. A-1 Limousine did provide the right people and service. Joshua organized our transportation needs efficiently and provided excellent advice. The drivers were on time for every leg of the journey. They were approachable and professional at the same time. Their vehicles were clean, comfortable and stocked with useful items. This company was dependable on one of the most important days of our lives and we appreciate it greatly. Highly recommended.

    Alison

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    5 out of 5
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  • A-1 Limousine was a fantastic company to work with for our wedding transportation. Joshua was our main point of contact. He was one of the nicest and most knowledgeable vendors we worked with. He also made himself available whenever needed. We had (2) 56 passenger buses and (1) 22 passenger shuttle. The price was competitive and the service was incredible. Our wedding took place at a very popular time in Princeton and our guests were staying at multiple hotels. We were having difficulty locking down the exact number of guests who were planning to use the shuttle so when explaining this to Joshua, he had offered to create card inserts to add to our invites (at no additional cost) so that when guests rsvp'd, they would check off if they would be using the shuttle service. It worked and the day of transportation was perfect! Guests had even commented on how well the shuttle service ran and how great the drivers were!

    Susan

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    5 out of 5
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  • Meet them at a bridal show, contacted them later to find out how much it would cost for our needs and how we could make them fit into our budget. Hired them made all final plans, and the day before our wedding at the rehearsal we are told we need to be at the church earlier then we were previously told. One phone call to them and everything was fixed without any issues. The day of the wedding they were ontime, clean, helpful, and safe driving! Glad we used them!

    Misty

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    4.8 out of 5
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  • Princeton (wedding was in Hamilton): They were great. They shuttled people to and from the hotel to the venue on a 55 passenger bus that was clean and beautiful. Everyone loved it and our driver was awesome. Highly recommend them! -Misty and James 5.30.15

    Liz and Dave

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    4.8 out of 5
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  • We used the 14 passenger limo van for transportation to and from our wedding ceremony. We booked with Josh who was very helpful and Ann, our driver, was fantastic!!! The inside of the van was very clean but the ride was a little bumpy at times which caused some glasses to spill ;-) Other than that, no complaints!

    Rona

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    4.5 out of 5
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  • A-1 limo provided a 32 passenger bus on my wedding day to transport our guests between the hotel and venue (located about 20 minutes away from each other). I was initially hesitant to book A-1 limos based on a wide range of reviews of the company online. However, after more research, I found that most limo companies had bad reviews. I decided to go with A-1 limo because they were the most affordable of all the options that I could find. I personally did not ride the shuttle bus between the hotel and venue so I cannot speak to the professionalism or quality of the driver. I can say that the bus left the hotel on time and brought our guests to the venue on time. The driver also went back to the hotel to pick up several guests who missed the initial departure. In terms the administrative aspect of the process, I worked with Josh. Overall, he was very responsive to my emails. I did have to request a receipt after my initial deposit and a receipt for the total payment when the eve... Read more

    User3476357

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    4.9 out of 5
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  • This service helped my daughters wedding party to all get to various locations during the day with no stress. The driver, Ann was wonderful. I would use A1 again without reservation.

    User1441274

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    4.9 out of 5
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  • Great experience! Best price out of the 30+ companies I called for quotes. Plus responsiveness was great, considering some of the places I called or e-mailed for quotes never got back to me at all, or did month later.

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