The process of picking bridesmaid dresses was fine. The place is clean and organized, if not a bit cramped. The girls were able to try on what they liked and suggestions were made. The in store staff are very kind and helpful. Our one disappointing moment was that the dress we selected came so the top was a different color than the bottom as an option, but the ones in store were both the same color so no one knew. When they went to order our dresses, the dress didn't come with the top color we wanted (we picked it thinking the whole thing would be blue like the whole one in the store was purple) and we had to come pick new dresses all over again. My main complaints are with the seamstress they work with. My appointments began six months before the wedding. I had three appointments with her and she was more than half an hour late to all of them. I needed 4 dresses altered. Just hems. Just hems. So much money for just hems! She had six months to plan how long this would take to do. My mo... Read morether-in-law had to drive and pick up all the dresses, including mine, the day of the wedding!!! The seamstress had brought them home and waited that long to do them! No final fitting! And she initially insisted that they'd been sent for cleaning when clearly they hadn't because she admitted they were at her house the whole time! She then tried to argue with us about the prices and tried to get us to pay for a cleaning that hadn't been done. Unprofessional! Regardless, you can find identical dresses in any color, custom sized on JJsHouse for $200 cheaper than what you'd pay for a dress and alterations here. Very disappointing. Glad I didn't get my gown here, just alterations, and wishing I hadn't even done that here!