Venues in Jacksonville, FL
(904) 306-0303

Please let this vendor know that you found them on the WeddingWire Network

The Cake Shop of San Jose

3911 Hendricks Ave
Jacksonville, FL
Services: Cakes | Login to save vendor
Visit our website: Website: http://www.jaxcakeshop.com
(904) 306-0303

Please let this vendor know that you found them on the WeddingWire Network

Overall Rating
4.3 out of 5
Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • 19 Reviews


    Talia

    reviews
    1 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • I would absolutely NOT use this unprofessional bakery! They are OVER PRICED and wrecked the Brides Day! If you want to throw away your money then this IS the place for you, you will be OVER PAYING FOR HORRIBLE SERVICE, with attitudes, unprofessionalism, and you will be UNSATISFIED! I WOULD RATHER HAVE A PUBLIX CAKE! At least the guarantee their work, and would not mess up a Wedding Cake, wrecking the Brides Day with no remorse. I would use ANY BAKERY IN JACKSONVILLE THAN this bakery.

    Private User

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Always a go to for my cakes and treats. Excellent work with attention to detail!

    E

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • The Cake Shop has been so easy to work with. I was in and out of the shop in under 30 minutes. They completely understood my theme and ideas and were excited to work with them.

    Erica

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • This was my dream wedding cake it was a dream come true for me to have such a beautiful cake that taste as good as it looked. Thank you so much for making this a special day for me.

    Kathie

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • This company is a hidden treasure in Jacksonville, FL. If you want an "Ace of Cake" type of cake, look no further than this company! We had two cakes designed by this company and it was awesome and took the breath away from the guests. One cake was a movie reel with pictures of the actress who the cake was made along with a director's chair which was also edible. The other cake was three-tiered floral design which included an edible dog. Honestly, brides and grooms need to contact this place for your wedding cake of your dreams. The staff is wonderful to work with and very creative. Don't miss out on this hidden treasure!!!!

    angie

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Gail and her team were absolutely amazing! We had ordered a red velvet cake with chocolate chips. Gail was very polite and sweet as can be. At the first tasting, we fell in love witht the texture and taste of the cake. It was a different but refreshing taste to the red velvet. Our only comment was that we wanted more chocolate chips. For the Wedding, Our cake was beautifully decorated with White Starfish to fit our beach wedding and had Tons of Chocolate Chips just as we asked. We couldn't have asked for a better cake.

    lyndsey

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • My fiance and I wanted nutella cupcakes as part of our cupcake tower for our wedding and this vendor offered to make them even though they are not a normal item for the shop. We sampled the nutella cupcakes and they were amazing! We ended up with a cupcake tower with nutella, chocolate peanut butter, carrot cake, and vanilla with vanilla frosting. Our wedding guests loved the cupcakes. We also had a 1 tier cake for ceremonial cutting purposes and it was decorated beautifully. Gail was great throughout the process in dealing with my many questions.

    Caitlyn

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • The cake shop was very helpful and knowledgeable. They worked with us to help find the perfect cake for us. They made the type of cake we wanted for our tasting so we could taste the cake we would have at our wedding. Our cake was beautiful decorated and tasted amazing. I loved my wedding cake.

    Private User

    reviews
    0.5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • This is the most unprofessional and over priced cake shop in town.. Please if you are a bride.. BEWARE!!! They are difficult to work with . How can the cost of a cake that serves 50 be over $ 400? After receiving the final cost of the cake we had to go to another shop. They got very ugly when we left and said they are keeping our 200 deposit ..but could not afford their outrageous price.. I don't care how good a cake is..

    responded with the following comments.

    This is not true, We did not get very ugly because this person was not in the shop for that to happen.They paid the Deposit to save the date. Received contract That clearly says nonrefundable. when it was time to pay the balance. They then decide they want two 50 serving custom wedding cakes for $165.00 each delivered and set up. 20 days before the wedding date, they want to then cancel order. It leaves us no time to rebook a wedding. We went out of our way and delivered free sample to a location they chose. so they would not have to make another trip. they have change the cakes multiple times. At this time we can not make them happy.

    Dana

    reviews
    4.6 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Talented pastry chefs make you feel right at home. A passion for clever and delicious cakes! We had a small wedding and they were very happy to accommodate our needs. I thank them for a yummy thought filled cake! Dana and Jim

    LaQueta

    reviews
    4.8 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Our cake was absolutely beautiful! They brought my vision to life! The cake not only looked amazing but taste wonderful! I usually do not like fondant but this fondant was like no other I can eat the fondant by itself. I asked for a bling out cake and I got exactly what I wanted! They matched my Wedding color swatch to a tee. I would definitely recommend this shop for you next Wedding cake.

    Trilas

    reviews
    4.8 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Omg, the cake was amazing. The cake looked great. The cake cost a little more than some other places we looked at but it tasted so much better. You get what you pay for. Couldn't have been happier.

    Private User

    reviews
    4.2 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Cake was hands down best tasted.

    Haley

    reviews
    4.4 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Our cake was so tasty and beautifully done! Definatlly recomend the fudge filling!

    Sarah

    reviews
    2.9 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • The cakes made by the cake shop of San Jose taste amazing and the frosting is fabulous. I was suppose to have a kitchen cake, which unfortunately they forgot on the wedding day. They did refund some money for this mishap, but it made the overall cost of the cake per slice to be over $7+/slice (since not everyone got the actual cake it is hard to estimate the true cost per slice). It was a real shame when my own mother didn't even get the actual wedding cake. I know that there was a death in the owner's family (for which I am truly sorry), but there should have been better communication in the shop when the owner was not there. Overall this was a costly decision and for the reason that they forgot a major portion of the cake, I can't recommend them even though their cakes are delicious.

    Sent weekly. You may unsubscribe at any time.

    Find Amazing Vendors